Whilst we carefully select the products we supply based on performance and reliability. Technology has a bad habit of failing at the worst possible time.
That’s why we offer premium aftercare plans. When you are covered by a Revolve aftercare plan have access to free remote support for any issue that arises.
If the issue cannot be fixed remotely and a home visit is required, we offer priority service for all customers on our Silver and Gold Aftercare plans.
Find out more below.
OUT OF HOURS SUPPORT
Get access to our helpful support team via email or telephone, when you need it most.
Gain Priority service
Our Silver & Gold Plan customers gain priority service when needing remote care or an on-site engineer. Skip the queue with a Revolve plan.
remote monitoring
Allow us to monitor your systems 24/7. We can identify and rectify any issues that may arise.
No Plan
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Phone & Email Support (Mon-Fri | 9am - 5pm)
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Estimated response time - 48 Hours
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Hourly Remote Charge - £60
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Home Visit Wait Time - 2+ Weeks
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Home Visit Hourly Charge - £90 (Min 2 Hours)
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System Monitoring
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Proactive System Monitoring
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Proactive Repair
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Control4 4Sight Subscription
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Proactive Service Visit
Silver Plan
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Phone & Email Support (Mon-Fri | 9am - 5pm)
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Estimated response time - 4 Hours
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Hourly Remote Charge - £0
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Home Visit Wait Time - 1 Week
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Home Visit Hourly Charge - £60 (Min 2 Hours)
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System Monitoring
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Proactive System Monitoring
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Proactive Repair
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Control4 4Sight Subscription
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Annual
Gold Plan
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Phone & Email Support (Mon-Fri | 9am - 9pm)
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Estimated response time - 1 Hour
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Hourly Remote Charge - £0
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Home Visit Wait Time - 48 Hours
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Home Visit Hourly Charge - £60 (Min 2 Hours)
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System Monitoring
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Proactive System Monitoring
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Proactive Repair
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Control4 4Sight Subscription
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Bi Annual